Refund policy

Wholesale Returns & Store Credit

We want you to feel good about your order. If something isn’t right, please contact us at pressed.tn@yahoo.com so we can help.

We accept return requests within 30 days of delivery. Eligible items must be unworn, unused, and in the condition you received them. A receipt or proof of purchase is required.

Approved returns are eligible for replacements or store credit. We do not offer refunds to the original payment method for these returns.

Starting a Return

Please email pressed.tn@yahoo.com with your order number, the items you’d like to return, and the reason for your request. If there’s an issue with the items, please include clear photos so we can review it.

Once your return is approved, we’ll send you a return shipping label and instructions. Items sent back without prior approval will not be accepted.

Replacements or Store Credit

Let us know whether you prefer replacements or store credit. If you choose replacements, please include the sizes and quantity of each item needed.

The original items must be returned before replacements are sent or store credit is issued. Once we receive and inspect your return, we’ll confirm the next steps. Replacements are subject to availability; if we’re unable to provide a replacement, we’ll offer store credit.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival and contact us promptly if an item is damaged, defective, or incorrect. Include your order number and photos of the issue so we can review it and arrange an appropriate replacement or store credit.

Non-Returnable Items

Custom products, special orders, personalized items, sale items, and gift cards are not eligible for standard returns. If a custom or sale item arrives damaged, defective, or incorrect, please contact us so we can review the issue.

Questions

For any questions about your order or a return, please email pressed.tn@yahoo.com. We’re happy to help.